Privacy Policy

Privacy Policy

Introduction

Welcome to https://digital-marketing.storysurge.net (hereafter referred to as “Digital Marketing” or “we”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we handle personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to external links, third-party platforms, or services you access via our website, as each has its own privacy policies governing data handling.

Processing Activities

This policy outlines the practices when users:

  • Utilize our applications and services as authorized users.
  • Visit our websites linked to this Privacy Policy.
  • Communicate with us through newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details required for creating and managing user accounts, such as names, usernames, and passwords.
  • Payment Information: Data related to payment methods, including credit card numbers, billing addresses, and transaction histories.
  • Financial Information: Any financial records or details provided during transactions or account management.
  • Purchase Information: Details about products or services bought through our platform, including order history and purchase preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geolocation information provided when using our services.
  • Feedback: Comments, reviews, or responses shared by users regarding our products/services.
  • Social Media Information: Data obtained from social media platforms when users interact with us through these channels.
  • Product Information: Preferences, interactions, and feedback related to the products we offer.

We gather this data through direct user input, website analytics tools, and automated technologies within our applications. Additionally, third parties may share personal data with us, adhering to their privacy practices.

Cookies

Digital Marketing uses cookies to enhance user experience and for analytics purposes. Cookies are categorized as:

  • Strictly Necessary: Essential for navigation and functionality on our platform.
  • Preference: Remembering user preferences and settings.
  • Analytics: Collecting data about interactions with our services, improving performance, and understanding user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we implement robust security measures:

  • Employing encryption for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing, port data, object to processing, or lodge a complaint with relevant authorities.
  • The right to be informed about the collection and use of your data.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or seek further information, please contact our Privacy Team using the details provided in this policy.

Changes to Policy

Digital Marketing reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us: